Enhance Customer Service LineSaver® Water Line Protection Program* Sewer Line Protection Program* In-Home Plumbing Emergency Protection Program* When a water line or sewer line emergency arises, homeowners look for a quick, efficient, and credible solution. With the LineSaver® Program, one call dispatches an expert contractor and restores peace of mind to the homeowner. Our programs have a successful track record of superior service, quality repair work, and customer acceptance with homeowner satisfaction ratings exceeding 93%. Leave the work and worry to the experts! How Does LineSaver® Service Your Municipality? - American Water Resources adheres to the highest utility standards for customer service
- 24 / 7 dedicated customer service representatives
- Provides a toll free customer service phone number dedicated for residents in your community
- Bi-lingual customer service representatives available to assist homeowners
- Guaranteed 24 hour contractor response
- American Water Resources uses local, licensed, insured professional contractors to complete repairs
- From start to finish, American Water Resources manages all claims internally
- All repair work is guaranteed to meet state and local codes
- American Water Resources pays for permits required by state and/or local codes to complete repair work
- Elimination of the hassle of searching for a qualified repair contractor
- No claim forms or deductibles are required
- Provides generous coverage limits for water line and sewer line repairs
- Basic site restoration, including filling, raking, reseeding, and street repairs (if applicable)
- American Water Resources provides Customer Satisfaction Surveys
- Business reports
- Improves quality of life for residents in your community
Enhance customer service with American Water's LineSaver® Program today! For more information, call the American Water Homeowner Services Group at 1-800-931-1548 or email us at LineSaver@amwater.com. *In CA this program is offered through American Water Resources Insurance Services. In CA and VA, this program is insurance provided by Virginia Surety Company, Inc. |