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LineSaver® Service Line Protection Program

LineSaver®
Water Line Protection Program*
Sewer Line Protection Program*
In-Home Plumbing Emergency Protection Program*

American Water's service line protection programs are available nationwide under the LineSaver® brand to municipalities that have self-operated systems or have a public-private partnership for their water and sewer systems.

As a municipal leader, you can enhance the image of your community and utility by reducing homeowner complaints, providing a valuable public service, and securing a new income opportunity.

What Is LineSaver®?
Homeowners in your community may not be aware of their responsibility to maintain the water and sewer laterals that run through their property. LineSaver® helps protect homeowners from the high cost of internal and external water and sewer line repairs typically not covered by homeowners insurance.

How Does LineSaver® Work?
American Water Resources®, a subsidiary of American Water, fully manages the Program. With over 6 years of experience designing, testing, and administrating service line protection programs, our team of experts will customize LineSaver® to meet the operational, resource, and financial needs of your municipality.

Benefits include:

  • Income opportunity for your municipality
  • No capital investment, no budget increase, and no new taxes
  • Service line repairs (within program terms and conditions) paid by American Water
  • Convenient 24/7 customer service, 365 days a year
  • Guaranteed 24 hour contractor response
  • Efficient claims management
  • Local contractor network established by American Water
  • American Water Resources develops, distributes, and pays for homeowner education and marketing materials
  • Optional program enrollment for homeowners
  • Reduced community complaints
  • Peace of mind protection for your community

It's time to bring LineSaver® to your municipality!
To secure a meeting or conference call presentation with our experts, call the Homeowner Services Group of American Water at 1-800-931-1548 or contact us at LineSaver@amwater.com.

*In CA this program is offered through American Water Resources Insurance Services. In CA and VA, this program is insurance provided by Virginia Surety Company, Inc.

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