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Developer Satisfaction Survey


On the form below, please rate your satisfaction with American Water for your recently completed project.

* Indicates Required Fields

 
*Please select the state where your project is located:
   Excellent Unacceptable 

Customer Service

*How satisfied were you with your communications with the local district personnel?  
*How satisfied were you with response time when communicating issues with the local district?  
*How satisfied were you with communications with the Corporate office personnel related to plans, agreement, permit approval or other paperwork? 
*How satisfied were you with response time when communicating issues with the office personnel?  

Project Time

*How satisfied were you with the plan review time once you had submitted all required documents?  
*How satisfied were you with the time to receive your agreement after notification of approval plans?  
*How satisfied were you with the plan review time once you had submitted all required documents?  

Technical Assistance

*How satisfied were you with our competence in areas requiring expertise and 'know-how'?  
*How satisfied were you with the competence of American Water field supervision and inspection personnel? 

Overall

*How satisfied are you with your overall experience with American Water?  
*Any additional comments or suggestions? How can we serve you better?
*Company Name:
*Contat Name/Title:
*Date Survey Completed:
 e.g.02/14/2008
*Phone Number:
 e.g.888-888-8888
*Most Recent Project Name:
*E-mail:
 e.g.email@email.com
 

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